Terms of service

Terms of Service

Welcome to M Spa. By accessing our website or making a purchase from our online store, you agree to the following Terms of Service. Please read these terms carefully.

1. General Conditions

By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to use our products, website, or checkout system for any unlawful or unauthorized purpose. We reserve the right to refuse service or cancel orders at our discretion.

2. Retail Product Use

Our skincare products are intended for personal use only. They are not intended for resale unless you have written authorization from M Spa.

It is your responsibility to review product descriptions, directions, and ingredient lists before use, especially if you have allergies or sensitivities. Results may vary based on individual skin types and usage.

3. Accuracy of Information

We work hard to ensure that all product descriptions, pricing, and availability information is accurate. However, occasional errors may occur. We reserve the right to correct errors, update information, or modify product details at any time without prior notice.

Prices and availability may change without notice.

4. Order Processing and Shipping

Orders are processed within 72 hours. Processing time does not include weekends or holidays. Shipping time begins after your order has been processed.

For complete details on shipping, please refer to our Shipping Policy.

5. Returns, Refunds, and Exchanges

Due to the nature of skincare and personal care products, opened or used items cannot be returned or exchanged.

If your product arrives damaged or incorrect, you must contact us within three days of delivery with photos and your order number. Eligible cases will be reviewed individually. Requests made after three days will not be accepted.

Please review our Return and Refund Policy for complete details.

6. Gift Cards

Gift cards are final sale.

Gift cards cannot be returned, refunded, or redeemed for cash.

If gift cards become available for purchase through this website, all gift card purchases will remain non refundable.

7. Billing and Account Information

You agree to provide accurate, complete, and up to date billing and shipping information. We reserve the right to cancel any order if fraud is suspected or if inaccurate information is provided.

You authorize us to charge your payment method for any purchase made through our website.

8. Intellectual Property

All website content is the property of M Spa. This includes text, product descriptions, images, logos, and branding. You may not copy, reproduce, or distribute any content without written permission.

9. Prohibited Uses

You agree not to use this site to:

• Violate laws or regulations

• Submit false or misleading information

• Upload viruses or harmful code

• Interfere with website security or functionality

• Attempt to gain unauthorized access to the website or its servers

10. Limitation of Liability

M Spa is not liable for any direct, indirect, incidental, or consequential damages that result from:

• Use of products purchased through this site

• Use of or inability to use the website

• Shipping delays, lost mail, or carrier related issues

All products are used at your own risk.

11. Modifications

We may update these Terms of Service at any time. The most current version will always be posted on this page. Continued use of the site means you accept any changes.

12. Contact Information

For questions regarding these Terms of Service, contact:

Email: Marti@MSpaBoise.com

Phone: 208-424-9772

Website: MSpaBoise.com